Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As a Loss Adjuster you will be managing end-to-end domestic & commercial property claims, from first notification through to fair and timely settlement. You'll investigate loss, coordinate repairs, and deliver an exceptional customer and client experience through collaborative, high-quality claims management.
Accountabilities:
- Manage a portfolio of domestic/commercial property claims from first advice to settlement;
- Determine extent and cause of loss via the most effective, efficient and client and customer-focused method of investigation;
- Deliver loss adjusting services that meet or exceed the service standards required by the client;
- Project manage the rectification, remediation or re-instatement of damaged property;
- Deliver an exceptional claims experience by working collaboratively and constructively with support colleagues.
About you:
- Experience in claims management, claims assessment or estimating;
- Trade qualifications and/or Diploma of Loss Adjusting would be favourable but not mandatory;
- Ability to work autonomously, handle multiple tasks/cases and manage customer interactions;
- Excellent communication, negotiation, and relationship-building skills.
Benefits:
- Hybrid working arrangement;
- Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education;
- +0.5% on top of Superannuation Guarantee;
- Domestic and International Career Pathways;
- Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace.