Description
As a Food Manager at Sainsbury's Supermarkets Ltd in Birmingham, West Midlands, you will play a crucial role in leading the food hall team to deliver exceptional customer experiences and drive business results.
The salary for this position ranges from £32,700, dependent on experience, store size, complexity, and location.
Key Responsibilities:
- Coach and model high standards and efficiency across the food hall
- Manage compliance with processes while maintaining a passion for great shopkeeping and customer service
- Ensure customers get the food they want when shopping with Sainsbury's
- Manage performance and capability, conduct disciplinaries, and ensure accurate scheduling and pay
- Assume overall responsibility for running the store at times, providing direction and support to colleagues
Requirements:
- Previous line management experience in a fast-paced operational environment
- Track record of delivering exceptional customer experiences and coaching others
- Experience leading teams in a dynamic customer-facing environment
- Ability to manage disciplinaries, performance issues, and employee relations
- Proven success in delivering against KPIs such as sales, stock availability, customer satisfaction, and colleague engagement
Benefits:
- 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on Fridays and Saturdays
- Annual bonus scheme based on company and individual performance
- Free food and hot drinks provided in stores
- Generous holiday entitlement, maternity and paternity leave
- Pension matching 4-7.5% of contributions
- Sainsbury's share scheme
- Wellbeing support, including emotional support, counselling, legal and financial advice
- Colleague networks and Cycle to Work scheme
Working Environment: Sainsbury's Supermarkets Ltd is committed to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome.