Description
Join our team in the M&S Café in Stratford-upon-Avon as a Customer Assistant. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Responsibilities:
- Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
- At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
- Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
- Flexibility is also vital. You'll adapt quickly, working where needed with pace.
Hours:
- Mon-10:00-14:00, Tues 09:00-13:00, Sat 11:00-15:00
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Benefits:
- Competitive salary
- Opportunity to work in a fun and dynamic environment
- Chance to develop skills and advance in your career