Description
We are looking for a Senior Technical Architect to design and deliver complex enterprise-scale Salesforce solutions for customers in the life sciences and healthcare industries. You will work closely with delivery teams to ensure customer success and become a deep Health Cloud Domain and Product expert.
Responsibilities:
- Serve as the Senior Technical Architect for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
- Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
- Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
- Lead a team of architects focused on driving optimized solutions for our Health industry clients leveraging Salesforce Health Cloud, Service Cloud, Sales Cloud, and Experience Cloud.
- Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits.
- Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
- Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants, and agentic evaluation frameworks to accelerate implementation.
- Create integration, data migration, and implementation strategies that maximize standard out-of-the-box capabilities from the product.
- Serve as a trusted advisor to the client.
- Lead the technical architecture team for an enterprise-level customer engagement.
- Participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept development with prospects, estimations, and creating release roadmaps.
- Connect with Salesforce Product teams to support client implementations.
- Lead functional and technical workshops.
- Work collaboratively and have very strong communication skills & creative thinking.
Qualifications:
- Salesforce Certified Technical Architect (CTA) credential.
- 14+ years of experience in developing technology solutions.
- 5+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of system development and related business consulting.
- Proven experience architecting enterprise-level Salesforce solutions in the life sciences or Veeva product or healthcare industry.
- Strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR.
- Expertise in one or multiple of Salesforce Life Sciences, Health Cloud, Sales/Service/Experience Cloud, and Vlocity Omnistudio.
- Expertise in one or multiple domains of Healthcare Providers, Healthcare Payers, Life Science and Pharmaceuticals, Medical Devices, Public health & Government Healthcare programs, Insurance.
- Integration Architecture - Conceptualize end-to-end integration projects & knowledge of authentication mechanisms.
- Experience in REST & SOAP APIs, knowledge of Governor limits involved during integrations.
- Working knowledge on continuous integration, working with repositories (e.g., Git, Bitbucket).
- Strong experience in designing and architecting large-scale applications.
- Detailed understanding of Solution architecting & Estimations process.
- Apex Design Patterns.
- Integration Architecture.
- Platform Security.
- Identity and Access Management / Integration Security.
- Sharing and Visibility.
- Data Architecture and Management.
- Architectural Design Patterns.
- Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others).
- Strong presentation skills, communication skills & able to develop content for appropriate audiences.