Description
At Instacart, we're transforming the grocery industry by inviting the world to share love through food. We believe everyone should have access to the food they love and more time to enjoy it together.
As the policy landscape evolves, we need to deepen our grassroots presence across key regions of the country. This role focuses on expanding our public engagement footprint in the Midwest, mid-Atlantic, and the South, connecting with shoppers, customers, and community members who care about issues like protecting the independence and flexibility of app-based workers, preserving access to online savings for customers, and improving access to food security programs.
In this role, you will:
- Establish a structured cohort of Instacart shopper and customer advocates across priority markets, with regular in-person and virtual touchpoints
- Utilize digital organizing levers to drive grassroots engagement, with clear benchmarks to measure performance and campaign learnings applied continuously
- Monitor political and policy developments proactively, identifying strategic grassroots opportunities and surfacing them to leadership
- Collaborate with the Federal Affairs team to engage federal stakeholders and weave shopper, customer, and community voices into federal advocacy efforts
- Demonstrate rapid response capacity through time-sensitive policy campaigns, mobilizing Instacart advocates quickly and effectively
Must-have pantry staples (Minimum Qualifications):
- 5+ years of experience in grassroots organizing, community engagement, digital strategy, political campaigns, or public affairs
- Demonstrated ability to recruit, train, develop, and deploy advocate networks at scale
- Subject matter expertise on grassroots mobilization strategies
- Strong digital organizing skills, including CRM systems, advocacy platforms, email and SMS programs, and organic social engagement
- Metrics-driven mindset with experience tracking digital campaign performance and applying learnings for continuous improvement
- Excellent written and verbal communication skills
- Proactive self-starter who monitors political developments and identifies organizing opportunities
- Proven ability to manage multiple projects in a fast-paced environment
Optional garnishes (Preferred Qualifications):
- Experience with Quorum or similar CRM and advocacy platforms
- Background in gig economy, labor, food access, or tech policy issues
- Experience supporting elected official or government affairs team engagement
- Familiarity with Slack, Google Workspace, and AI tools
Instacart provides highly market-competitive compensation and benefits, with a base pay range for this role dependent on the candidate's permanent work location.