Description
We are seeking a Channel Solutions Product Consultant to join our team in Islamabad, PK. As a Channel Solutions Product Consultant, you will be responsible for providing support to clients on our feed-based products, responding to inquiries, and improving your technical expertise with User Acceptance Testing (UAT), MS Excel, and SQL.
Responsibilities:
- Respond to inquiries for data feed and cloud service clients
- Improve your technical expertise with User Acceptance Testing (UAT), MS Excel, and SQL
- Provide professional, timely, quality support of our feed-based products
- Record accurate and timely tracking of client issues within our Client Relationship Management system (Salesforce)
- Document newly found solutions and product updates
- Collaborate with internal teams across the global organization to answer client concerns, and route improvement requests and sales leads
- Stay current on existing and newly developed product offerings
What We're Looking For:
- Experience in Outlook, Word, and PowerPoint
- Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement
- Excellent written and verbal interpersonal skills, strong attention to detail and ability to multitask and prioritize effectively
- Team-player mentality with collaboration skills
- Flexibility for changes in a dynamic environment
- Advanced Excel experience
- Desire and aptitude for continuous learning
Preferred Qualifications:
- 0-2 years working experience in a finance or data related position
- Knowledge of investments including private equity, public equity, fixed income, ETF's, mutual funds, commodities, etc.
- SQL experience
Benefits:
- Health & Wellness: Health care coverage designed for the mind and body
- Flexible Downtime: Generous time off helps keep you energized for your time on
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families
- Beyond the Basics: From retail discounts to referral incentive awards,small perks can make a big difference