Description
As a Solutions Engineer at Cisco, you will be responsible for pre-sales activities within our Service Provider division, leveraging Cisco's broad portfolio of products and services to solve customer challenges and contribute to business growth.
Working closely with the sales team, you will collaborate with our service, technical support, and global engineering teams to drive business impact through technical expertise. As an Account SE, you will build strong relationships with your assigned customers and lead technical sales efforts to address their specific needs.
Key Responsibilities:
- Identifying and analysing customer challenges and technical requirements.
- Designing and proposing optimal Cisco solutions.
- Creating proposal materials and delivering presentations.
- Conducting and reporting on product demonstrations and Proof of Concepts (PoC).
- Responding to technical inquiries.
- Collaborating with internal domestic and global engineering teams on business opportunities.
- Developing strategies for competitive differentiation.
Required Experience and Skills:
- 5+ years of pre-sales experience with network equipment (specifically routers and switches).
- Knowledge of WAN-related L3/L2 protocols.
- Knowledge and experience with PoC, product demonstrations, and validation testing.
- High-level communication skills in Japanese.
- Leadership capabilities to lead teams or projects.
- Proactive approach to customer success.
- A strong spirit for taking on new challenges.
Preferred Experience and Skills:
- Pre-sales experience serving Service Provider customers.
- Knowledge of Generative AI and Machine Learning.
- Knowledge and experience with virtualization and container platforms (Docker, Kubernetes, etc.).
- Practical knowledge of Cisco solutions and products.
- Business-level English communication skills.
- Cisco Certified Internetwork Expert (CCIE) certification.