Description
If you're passionate about building a better future for individuals, communities, and our country,and you're committed to working hard to play your part in building that future,consider WGU as the next step in your career.
As an AI Product Manager II, you will partner with engineering, design, analytics, and business stakeholders to deliver AI-powered experiences that help students navigate key moments throughout their educational experience.
Responsibilities
- Own and prioritize the product backlog, balancing stakeholder needs, technical considerations, and product health while maximizing customer and business value.
- Lead product discovery efforts to understand user needs, identify opportunities, and develop business cases that inform product strategy and roadmap decisions.
- Partner closely with engineering, UX, analytics, and business stakeholders to define requirements and deliver impactful AI-powered experiences.
- Drive the evolution of AI agent and chatbot capabilities that support students across web, mobile, and messaging channels.
- Translate product strategy into well-defined features, epics, user stories, and acceptance criteria that enable effective agile delivery.
- Measure product performance, connect initiatives to business and customer KPIs, and develop action plans based on data and insights.
- Support product launches, release planning, change management activities, and post-launch analysis to increase adoption and effectiveness.
Requirements
- Bachelor's Degree.
- 5 years of experience as a Software Product Manager, Product Owner, or related experience.
- Professional Product Certification (e.g., Certified Scrum Product Owner (CSPO), Pragmatic Marketing).
- Experience working in agile environments.
- Experience delivering AI-powered products, conversational AI solutions, chatbots, AI agents, or similar customer-facing AI experiences.
- Experience partnering with engineering, UX, analytics, and business stakeholders to deliver software products and measurable business outcomes.
- Experience with backlog ownership, roadmap development, stakeholder management, and agile product delivery.
- Experience working with tools such as Jira, roadmap management platforms, and integrated enterprise systems such as Salesforce.
- Excellent presentation, written, verbal communication, and product storytelling skills.
Benefits
- Medical, dental, vision, telehealth and mental healthcare
- Health savings account and flexible spending account
- Basic and voluntary life insurance
- Disability coverage
- Accident, critical illness and hospital indemnity supplemental coverages
- Legal and identity theft coverage
- Retirement savings plan
- Wellbeing program
- Discounted WGU tuition
- Flexible paid time off for rest and relaxation with no need for accrual
- Flexible paid sick time with no need for accrual
- 11 paid holidays
- Up to 12 weeks of parental leave