Description
Join M&S as a Customer Assistant in our Food section at Aintree Retail Park. As a frontline team member, you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Working Hours:
- Sunday: 12:00-16:00
- Monday: 16:00-20:00
- Tuesday: 16:00-20:00
- Friday: 19:00-23:00
- Saturday: 16:00-20:00
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Maintain knowledge of M&S Food products and make recommendations
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a high-performing team
- Adapt to changing demands and priorities in a fast-paced retail environment
Requirements:
- Ability to work in a high-pressure environment
- Digital confidence and willingness to learn
- Strong communication and interpersonal skills
- Flexibility to work varied shifts, including evenings and weekends
Additional Information:
- Unsocial hours premium of £3.00 per hour applies for shifts between 22:00-06:00
- Successful candidates may be required to work up to full-time hours during peak periods (13th and 20th December)
- This role is part-time, and applicants must be 18 years or older due to health and safety legislation