Description
As a Customer Delivery Driver for Waitrose, you will be responsible for delivering high-quality produce and providing exceptional customer service to customers in the North Walsham area.
You will be driving a well-equipped, modern vehicle, and your main goal will be to provide a friendly and professional service to customers. You will handle customer orders, respond to any issues, and ensure timely delivery.
Key responsibilities include:
- Providing excellent customer service and building relationships with customers
- Handling customer orders, including substitutions and refunds
- Ensuring safe transportation and handling of products
- Conducting vehicle safety checks and maintaining a clean and organized vehicle
- Collaborating with the wider logistics team to ensure smooth operations
Requirements:
- Valid UK manual car driving license (B-category) with no more than 6 penalty points
- Excellent communication and customer service skills
- Physical ability to lift crates and move large cages (up to 18kg)
- Ability to work varied hours, including early starts, late finishes, evenings, and weekends
Desirable skills:
- Previous experience driving for work or knowledge of refrigerated vans
In addition to your contractual pay of £14.31 per hour, you may be eligible for Night Premium at a rate of £3.75 per hour for work completed between 22:00 and 06:00.