Description
CVS Health is seeking a Pharmacy Lead Technician to join our team in Seattle, WA. As a Lead Technician, you will play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. You will be an example for and support the pharmacy team in delivering operational and service excellence within your store.
Responsibilities:
- Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
- Following, and coaching the pharmacy team to follow, pharmacy workflow and procedures at each pharmacy workstation for safe and accurate prescription fulfillment
- Contributing to positive patient experiences by showing empathy and genuine care
- Assisting the Pharmacist-on-duty with managing day-to-day activities and delegated administrative tasks
- Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members
- Overseeing and/or completing inventory activities, as permitted by law, and as directed by the pharmacy leadership team
- Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Serving as a trusted source of truth to the pharmacy team, using judgement to escalate issues and referring colleagues to the appropriate support channel, as needed
- Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Delivering additional patient health care services, where allowable by law and supported by required training and certification
Requirements:
- 1+ years of experience as a Pharmacy Technician
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
- Ability to work 30 hours or greater per week
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
Preferred Qualifications:
- National Certification
- 3-5 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Previous experience in the Inventory Specialist role
- Ability to work in the home store, and across the market in other locations, to meet business needs