Description
We are seeking a Patient Administrator to join the team at Circle Reading Hospital on a bank shift basis. The successful candidate will work on an 'as and when required' basis to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
The role involves contributing to the smooth running of the patient administrative process throughout the patient journey. Key responsibilities include:
- Ensuring the Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff
- Managing patient queries efficiently and professionally
- Handling incoming and outgoing mail
- Approving electronic bookings and updating booking records
- Maintaining knowledge of Health and Safety at Work Act and ensuring appropriate measures are taken
- Complying with all relevant mandatory training
To be considered for this role, applicants should meet the following criteria:
- Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficiency in using a PC, including software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment would be beneficial
Circle Health Group offers a competitive hourly rate of up to £12.71 per hour, depending on level of experience, training, and qualification.