Estate Services Support Team Operative

We're seeking an Estate Services Support Team Operative to play a key role in supporting our frontline caretaking teams to ensure Peabody estates and communal areas remain clean, safe, well maintained and welcoming for residents.

As an Estate Services Support Team Operative, you'll undertake specialist cleaning tasks, support estate improvement initiatives, assist with bulk refuse and fly-tip removal, carry out non-skilled emergency lighting and fire alarm testing, and help maintain the high standards our residents expect.

Responsibilities

• Keep Peabody estates, blocks and communal areas clean, tidy and free from litter and graffiti
• Support caretaking and gardening teams with bulk refuse removal and disposal
• Carry out specialist cleaning activities including hard floor care, window cleaning, chute cleaning and prestige cleans
• Assist with estate improvement programmes and identify solutions to recurring environmental issues
• Conduct non-skilled emergency lighting and fire alarm testing to help meet statutory obligations
• Operate and maintain cleaning equipment, powered tools and specialist machinery safely
• Report communal repairs, vandalism, graffiti, tree maintenance requirements and health and safety concerns
• Complete work records accurately and maintain equipment, refuse systems and allocated vehicles
• Provide holiday and sickness cover for colleagues across the service
• Support the delivery of a responsive, customer-focused estates service that meets Peabody's high standards.

Requirements

• A commitment to delivering excellent estate cleanliness standards
• Good customer service skills and the ability to communicate effectively with residents, customers and colleagues
• The ability to work independently and manage your workload with minimal supervision
• A proactive, flexible and team-focused approach
• Physical fitness and the ability to undertake manual outdoor work in varying weather conditions
• Basic literacy and numeracy skills
• A basic understanding of health and safety requirements within an estates environment
• A full and valid UK driving licence
• A willingness to undertake relevant training, including industry-recognised cleaning qualifications where required.

What success looks like

• Delivering high levels of customer satisfaction across your estates
• Achieving and maintaining Peabody's gold standard estate inspection scores
• Contributing to clean, safe and well-maintained neighbourhoods that residents are proud to call home.

Benefits

• 30 days' annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• Access to professional development and training