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From the employer's careers site First seen 26 Oct 2026

Customer Director (Maritime)

Faculty London Hybrid senior Full-time

The employer hasn't listed a salary.

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Description

As a Customer Director for Maritime Defence at Faculty, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain.

You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting-edge AI and mission-critical naval needs.

Key responsibilities include:

  • Leading the identification and acquisition of high-value maritime accounts to establish and scale a new sub-business unit within our Defence portfolio.
  • Driving significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations.
  • Cultivating deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long-term partnership opportunities.
  • Developing innovative AI and data-driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value.
  • Overseeing the delivery of sophisticated technology projects, ensuring high-quality outcomes and maintaining ultimate responsibility for client satisfaction.
  • Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast-paced, high-growth environment.
  • Collaborating with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision-making.

To be successful in this role, you will need to bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role.

We offer a range of benefits, including the opportunity to work on high-impact projects, collaborate with talented professionals, and contribute to the growth of a dynamic and innovative company.

The interview process consists of four stages: Talent Team Screen, Introduction to Hiring Manager, Discovery Role Play Interview, and Case Study Interview.

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://jobs.ashbyhq.com/faculty/3984cd9a-b51a-4704-b3d5-d5ae1c747bb5

Apply on Faculty