Description
Anthropic's global order-to-cash (O2C) function is scaling rapidly, and we need a Senior Manager, Order-to-Cash Assurance to ensure every order is priced, billed, collected, and recorded correctly.
You will be embedded in the O2C Transformation team, working closely with various departments to design and run pricing audits and accuracy measures.
Key responsibilities:
- Design and run recurring audit programs across the O2C lifecycle
- Define accuracy metrics and report them in a way teams can act on
- Trace findings to root cause and work with the owning team on fixes
- Move measurement from periodic sampling to continuous, system-driven monitoring
- Partner with Order Management and AR operations as their quality partner
- Review new processes, process changes, commercial models, and exceptions against policy and control requirements
- Build compliance into new products, channels, commercial models, and regions
- Own O2C policies, control ownership, and segregation of duties
- Partner with Internal Audit, external auditors, Revenue Accounting, Tax, and Legal
- Perform independent review activities
- Create reusable, pre-approved process patterns and guardrails
- Work with Billing Engineering, GTM Systems, and Business Technology to build controls and accuracy checks into systems
- Deploy AI and automation for exception detection, reconciliation, anomaly detection, and evidence collection
Minimum qualifications:
- Hands-on experience designing and running audit, quality, or revenue assurance programs
- Working knowledge of revenue recognition (ASC 606) and experience partnering with internal and external auditors
- Experience with contracting systems, billing platforms, or ERP systems
- Proficiency with SQL or similar tools for analyzing and testing transactional data
- Experience using automation or AI for monitoring, testing, or reporting
Preferred qualifications:
- 10+ years of progressive experience in revenue operations, billing operations, revenue assurance, finance operations, or internal controls
- A track record of simplifying processes
- A degree in Accounting, Finance, Business, Engineering, or a related field
- CPA, CIA, CISA, or CRISC certification, or Lean Six Sigma or PMP certification
- Experience building or scaling a SOX program
- Experience with global, multi-entity operations
- Experience serving both B2C and B2B customers
- Strong cross-functional influence and clear communication
- Understanding of AI industry business models and enterprise customer needs
The annual compensation range for this role is $190,000-$230,000 USD.