Description
Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to provide on-site and field-based support for the T-45 Goshawk jet trainer at Naval Air Station Kingsville, Texas.
The role requires flexibility to work long hours, including evenings and weekends, and demonstrated leadership and teamwork in diverse groups. You will provide on-site field service support for T-45 aircraft operations and maintenance activities, act as the on-site liaison between the company and customer personnel, diagnose and troubleshoot aircraft and systems discrepancies, and coordinate with service engineering, supply chain, logistics, and program teams to resolve field issues.
Responsibilities:
- Provide on-site field service support for T-45 aircraft operations and maintenance activities
- Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues
- Diagnose, troubleshoot, and support resolution of aircraft and systems discrepancies
- Coordinate with service engineering, supply chain, logistics, and program teams to resolve field issues
- Support aircraft availability, readiness, and sustainment objectives
- Document field issues, technical findings, and corrective actions in accordance with program and company procedures
- Maintain compliance with Boeing, customer, and regulatory requirements related to safety, quality, and aircraft maintenance
- Understand customer expectations, assist customers in interpreting and using support data and documents, and provide technical ad hoc on-the-job training
- Work unsupervised for extended periods of time in a wide variety of cultural/economic environments
- Must be able to function in a demanding on-call, around the clock operational environment
- Willing to work any shift
Basic Qualifications:
- Minimum 1 year of experience with military aircraft maintenance
- Must be able to maintain and possess a current US passport for international travel
- Willing and able to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs
- Willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work
Preferred Qualifications:
- Proven experience of maintaining and troubleshooting T-45 aircraft systems
- Previous military experience or extensive familiarity with military operations and written maintenance procedures
- Extensive knowledge of using Interactive Electronic Technical Manual (IETM)
Benefits:
- Competitive base pay and variable compensation opportunities
- Health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work