Description
At Qualtrics, you will lead complex, cross-solution implementations for large enterprise healthcare clients as a Healthcare Program Manager. You will drive program-level execution across multiple workstreams, managing risks, issues, and scope boundaries in high-velocity environments.
Responsibilities:
- Cross-Functional Influence: Drive follow-through and accountability across diverse internal teams without direct positional authority.
- Rigorous Governance & Discipline: Maintain precise program tracking, RAID logs, and executive reporting across complex implementations.
- Proactive Risk & Escalation Management: Surface risks early and lead rapid cross-functional responses during critical escalations.
- Executive & Tailored Communication: Craft concise, clear updates for executive, operational, and technical audiences.
- Scope Boundary Discipline: Enforce delivery scope and implementation criteria while protecting client relationships.
Growth Opportunities:
- Lead high-visibility, enterprise-scale healthcare SaaS deployments.
- Advance your strategic PMO leadership capabilities.
- Build deep relationships across executive, clinical, operational, and technical leadership.
- Expand your expertise in leveraging AI and automation tools.
Requirements:
- 8+ years of program, project, or client delivery management experience.
- Demonstrated track record managing complex, cross-functional programs.
- Strong domain knowledge in the healthcare industry.
- Bachelor’s degree required; Master’s or PMP/PgMP certification is a strong plus.
- Proven experience utilizing project/program management software.
Benefits:
- Comprehensive Health & Wellness Coverage
- Professional Certification Support
- Generous Paid Time Off
- 401(k) Retirement Plan