Description
At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods.
We are seeking a Case Manager to join our team in Baltimore, Maryland. As a Case Manager, you will be highly organized and able to work on a varied caseload. You will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer-focused and empathetic.
Responsibilities:
- Daily interaction with existing and potential clients, via telephone and in person
- Order medical records from providers and communicate with clients and providers during the course of treatment
- Obtain documents necessary to support injury and/or liability positions
- Interact with insurance carriers and healthcare providers to secure records and account balances
- Work directly with multiple coworkers involved in the management and support of case files
- Maintain organized case files
- Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
- Interact with attorneys and present case synopsis when required
- Manage case files from intake to closing under the direction of an attorney
- Perform other related duties as assigned to meet the needs of the business
Qualifications:
- Bachelor's degree (preferred)
- Prior experience as a Personal Injury Case Manager preferred
- 2+ years of working as an insurance adjuster or pre-litigation paralegal
- Ability to be a team player and follow procedures
- Proactive interaction with clients, insurance companies and medical providers
- Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
- Strong writing and communication skills along with attention to detail
- Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.
Salary range: $60,000-$90,000 USD
Benefits: Morgan & Morgan offers an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.