Description
This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP region.
As a Consultant, Implementation Services, you will be responsible for:
- Leading and executing high-quality project management support to Visa clients and processors to ensure client expectations are exceeded
- Supporting Advisory Services opportunities to lead and execute high-quality deliveries requiring end-to-end program management covering cross-functional workstreams
- Partnering with clients to analyze business and technical requirements across Visa products and solutions (including APIs), and designing effective implementation strategies
- Building and maintaining strong, trusted relationships with clients and internal and external stakeholders
- Communicating complex, technical concepts in a focused and well-organized manner
- Learning and acquiring knowledge in modern technologies in keeping step with market developments
- Applying analytical skills to review appropriateness of technical or project documents and integrate systems solutions
- Focusing on quality enhancement and continuous improvement by proactively identifying opportunities and implementing scalable, data-driven and/or automation-enabled solutions to improve service quality and efficiency
- Preparing and maintaining detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
- Representing client system and operational requirements to internal Visa organizations
- Being an active contributor in the creation of a high-performing, supportive, and inclusive team culture
- Creating good functional collaboration with internal and external stakeholders
- Owning end-to-end delivery of agreed objectives, proactively managing priorities and workflow
- Assuming appropriate decision-making authorities to ensure flawless execution of project objectives
- Coordinating internal Visa resources to ensure delivery on commitments
- Working off-scheduled hours, including late evenings, weekends, and public holidays, in support of client and company configuration changes and associated post-production validation
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.