Description
Mastercard is seeking a Director, Network Management to drive the growth, optimization, and commercialization of the receiving network across Southeast Asia Region.
The successful candidate will play a critical role in expanding cross-border remittance capabilities across account deposit, wallet payouts, and push-to-card solutions while identifying opportunities to improve network performance, increase transaction volumes, and enhance partner economics.
Key Responsibilities:
- Develop and execute regional network commercialization strategies to drive growth across key remittance corridors.
- Identify, evaluate, negotiate, and onboard new Receiving Service Providers (RSPs), banks, fintechs, wallet providers, and payment institutions.
- Expand payout coverage across bank account deposit, mobile wallet, and push-to-card capabilities.
- Build and manage a robust pipeline of network expansion opportunities within assigned markets.
- Drive activation and utilization of new network capabilities to increase transaction volumes and revenue.
Partner Relationship Management:
- Own strategic relationships with existing RSPs and key network partners.
- Conduct regular business reviews with partners to assess performance, identify growth opportunities, and address operational challenges.
- Negotiate commercial agreements, pricing structures, and service-level commitments with partners.
Push-to-Card & Bank Enablement:
- Work closely with banks, issuers, and payment partners to activate TC28 and other relevant capabilities supporting push-to-card services.
- Drive expansion of card-based payout solutions across target markets.
Network Optimization & Efficiency:
- Partner with RSPs to improve operational efficiency, transaction success rates, payout speed, and service quality.
- Analyze network performance and identify opportunities to reduce cancellations, rejections, and customer complaints.
Market & Corridor Development:
- Identify high-growth remittance corridors and develop go-to-market strategies.
- Monitor competitive developments, regulatory changes, and industry trends impacting cross-border payments.
Internal Collaboration:
- Partner with Product teams to define network requirements and future capabilities.
- Work with Compliance and Risk teams to ensure network partners meet regulatory and risk standards.
Qualifications & Experience:
- Bachelor's degree in Business, Finance, Economics, Banking, or a related field.
- 5–10 years of experience within payments, banking, fintech, remittances, card networks, or financial services.
- Proven experience managing commercial relationships with banks, payment institutions, money transfer operators, fintechs, or RSPs.
- Demonstrated success in partner acquisition, negotiations, and network expansion initiatives.
Industry Knowledge:
- Deep understanding of cross-border remittances and payment flows.
- Strong knowledge of payout methods including: Bank Account Deposit, Mobile Wallet Payouts, Push-to-Card.
Skills & Competencies:
- Strong commercial negotiation and relationship management skills.
- Excellent stakeholder management and influencing capabilities.
- Strong analytical and strategic thinking abilities.
- Ability to operate independently and manage multiple strategic initiatives.