Description
We are seeking a Senior Process Owner, RDC Design Team to help shape the future of Target's supply chain. The successful candidate will own the Packing function within future process design and sit at the intersection of design and scalable operational development.
Responsibilities:
- Own Process Design for Packing functions
- Create future design requirements and process flows for modernized Warehouse Management System (WMS)
- Create and maintain cycle time models, Standard Work documentation
- Lead training, field implementation, and problem solving
- Define clear process opportunities and solutions
- Project manage / lead CFTs, including clear problem statements, success measures, assumptions, risks, decision points, business case inputs, and recommendations
- Coordinate cross-functional partners including product, technology, field, data and analytics, finance, safety, and quality
- Use benchmarking, operational observations, data analysis, root cause analysis, and metric planning to determine whether a process is scalable and creating business value
- Develop and manage project plans, decision logs, action items, test plans, validation criteria, and handoff documentation that keep work organized, aligned, and moving forward
- Create clear, simple, and visually effective communication materials that translate complex insights, tradeoffs, progress, risks, decisions needed, and recommendations into a compelling story that builds stakeholder confidence and excitement in the team's work
- Facilitate meetings and working sessions that clarify roles, resolve misalignment, remove barriers, and maintain momentum across teams with different priorities and operating constraints
Requirements:
- Four-year degree or equivalent experience in engineering, supply chain, process improvement, or a related field
- 3+ years of relevant experience in supply chain, engineering, process improvement
- Experience in Warehouse Management System (WMS) is preferred
- Experience improving an operational process or evaluating a process or technology solution using a combination of data, observation, root-cause problem solving, and measurable success criteria
- Experience leading small-to-medium scope initiatives or larger workstreams in cross-functional environments
- Working knowledge of structured problem-solving approaches such as Lean, Six Sigma, Define-Measure-Analyze-Improve-Control (DMAIC), value stream mapping, metric planning, or pilot/validation planning
- Strong analytical capability using Excel and operational data to size opportunities, validate assumptions, identify patterns, and support business recommendations
- Ability to create clear written and visual materials that explain complex process, engineering, data, and business tradeoffs to cross-functional partners
- Ability to travel up to 25% as needed
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation