Description
The Senior Clinical Supply Chain Manager is responsible for leading the strategic planning, oversight, and delivery of a portfolio of clinical supply chain projects, ensuring the effective and timely provision of clinical trial supplies across global studies.
This role plays a key part in driving operational excellence, supporting continuous improvement initiatives, and contributing to the ongoing evolution and optimisation of Clinical Trial Supplies processes, systems, and capabilities.
Essential Functions
- Interpret clinical trial protocols to create and execute an effective clinical trial supply chain solution.
- Create master English label text in accordance with relevant regulatory framework (e.g. Annex 13).
- Create and maintain demand forecasts and packaging plans so that packed clinical supplies are readily available in accordance with the project requirements.
- Initiate packaging campaigns with the assigned vendor and provide oversight to ensure on-time delivery.
- Setup, monitor, and where necessary, update study assigned Interactive Response Technology (IRT) systems to ensure study inventory is effectively managed.
- Create an appropriate distribution plan and have oversight of the assigned vendor(s) executing it.
- Ability to work independently and proactively to ensure that the supply of all trial materials is delivered to the right place at the right time.
- Provide ongoing budget tracking activities so that projects are run efficiently and in accordance with client approved quotations.
- Maintains 100% compliance on all assigned training and applies learnings to everyday practice.
- Remain up to date in all GxP and regulatory requirements applicable to the role.
- Leads client and vendor related meetings where necessary to discuss clinical supply chain topics or status updates.
- Creates a Temperature Excursion management plan.
- Manages the review and assessment process of Temperature Excursions reported to the IQVIA Clinical Trial Supplies team.
- Conducts thorough and regular risk management assessments to ensure all risks are systematically reviewed and appropriate mitigations are executed.
- Support client bid defence meetings as required.
- Supports the development and optimisation of the CTS department and processes.
Qualifications
- Bachelor’s degree in Life Sciences, Supply Chain Management, Business, or a related discipline.
- At least 5 years of experience in Clinical Supply Chain Management within the clinical trials industry.
- Hands-on experience with Interactive Response Technology (IRT) systems, including their use in clinical trial supply planning and management.
- Demonstrated project management skills, with the ability to plan, coordinate, and deliver multiple priorities effectively.
- Proven ability to build and maintain strong working relationships with internal and external stakeholders.
- Strong communication and interpersonal skills, with the ability to provide clear direction and influence outcomes.
- Effective problem-solving skills, with a proactive and solution-oriented approach.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Fluency in English, with excellent written and verbal communication skills.