Description
Grafana Labs is seeking a Staff Product Manager for OpenTelemetry Experience to own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.
The goal is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads, reducing uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud.
Responsibilities:
- Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
- Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment
- Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
- Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
- Use customer research, product data, and market insight to prioritise investments and measure outcomes
- Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
- Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market
Requirements:
- 5+ years of Product Management experience in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
- Experience leading strategy and execution across multiple engineering teams or product areas
- Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
- Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
Nice to Have:
- Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
- Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
- Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
In the UK, the base compensation range for this role is GBP 117,949- GBP 141,539.