Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
The Construction Defect Adjuster is responsible for the end-to-end handling of complex third-party bodily injury and property damage claims arising under commercial general liability policies.
Responsibilities
- Investigate and manage a full caseload of CGL claims, including premises liability, slip and fall, product liability, construction defect and construction-related losses, and contractual liability exposures.
- Drive timely claim resolution through proactive file management, strategic planning, and adherence to best practices in diary management and documentation.
- Analyze complex policy language to determine coverage applicability.
- Draft clear, defensible coverage position letters.
- Conduct comprehensive liability investigations.
- Evaluate injury severity, medical treatment, and long-term exposure.
- Establish, maintain, and adjust reserves in accordance with claim developments and severity exposure.
- Manage litigated files, including the retention and direction of defense counsel.
- Negotiate settlements within delegated authority while balancing cost containment and risk exposure.
- Identify, evaluate, and pursue risk transfer opportunities.
- Maintain proactive, professional communication with insureds, claimants, brokers, clients, and internal stakeholders.
- Ensure compliance with applicable state regulations, client service instructions, and internal audit and quality standards.
Requirements
- Bachelor's degree or equivalent work experience.
- Adjuster licensing as required by jurisdiction(s) handled.
- Minimum of 5+ years of commercial general liability claims handling experience required; experience with litigated and construction-related claims strongly preferred.
- Strong understanding of CGL coverage, policy interpretation, and jurisdictional differences.
- Experience managing litigated claims and working with defense counsel.
- Knowledge of construction defect, additional insured coverage, and risk transfer strategies.
- Ability to assess liability, damages, and exposure in complex loss scenarios.
- Strong negotiation and settlement skills.
- Excellent written and verbal communication.
- Proficiency in claims systems and Microsoft Office applications.
Benefits
- Comprehensive benefits package including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.