Description
Join M&S as a Customer Assistant in our Food section at the Silverlink Newcastle store. As a frontline role, you'll be at the forefront of providing exceptional customer service, working in a fast-paced environment, and contributing to driving sales growth.
Your main responsibilities will include:
- Providing five-star service to customers at pace
- Confidently recommending and selling new food products
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Working collaboratively as part of a team to deliver a seamless customer experience
- Adapting to changing demands and working across various areas of the store
The work pattern for this role is:
- Monday 10:00-14:00
- Tuesday 10:00-14:00
- Wednesday 08:00-12:00
- Saturday 16:30-20:30
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
As a Customer Assistant, you'll be a resilient and committed brand ambassador, ready to raise the bar and make sure customers feel valued every time they shop with us.