Description
We are seeking a Specialist Pre Litigated File Handler to manage a caseload of specialist casualty claims up to a reserve value of £200,000. This includes personal injury, product liability, and property damage claims. You will manage claims from inception to settlement pre-litigation.
Key Responsibilities
- Proactively manage a caseload of specialist casualty claims involving Public Liability, Employers Liability, Product Liability, and Property Damage claims
- Handle claims with specialist criteria, including fatalities and serious injuries, multi-defendant claims, policy coverage issues, and claims agreed with the client
- Maintain accurate data on the relevant case management system
- Comply with set client SLA's
- Ensure quality service standards and productivity levels are maintained to a high standard
- Allocate new claims and set strategies
- Carry out supervisory tasks appropriate to your level
- Assist with training and mentoring team members
- Undertake additional tasks provided by the Team Leader
- Attend Client review meetings and assist with client project work where applicable
Skills, Knowledge & Expertise
- Minimum 5 years of claims handling and casualty experience
- Experience dealing with quantum up to £100k
- Significant experience dealing with specialist claims with complex liability and quantum issues
- Excellent attention to detail
- Strong communication and negotiation skills
- Ability to effectively prioritise your workload
- Experience providing training or mentoring and supervising
Benefits
- Davies Incentive Plan
- 25 days holiday per year, which increases with level of service (opportunity to buy and sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support, and virtual wellbeing covering a range of health, mental health, wellbeing, and financial topics
- Death in Service
- Critical Illness Cover
- PHI/Income Protection
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets