Description
An exciting opportunity has arisen for a motivated and organised HCC Surveillance Pathway Coordinator to join our friendly and dynamic Gastroenterology & Hepatology Service.
The post holder will play a key role in supporting the delivery of a high-quality, patient-centred service by coordinating the Hepatocellular Carcinoma (HCC) surveillance pathway. Working closely with clinicians, administrative teams and patients, you will ensure timely access to investigations, appointments and follow-up care, helping patients navigate their pathway and supporting the early detection of liver cancer.
This is an excellent opportunity for an individual with strong organisational, communication and IT skills who is passionate about improving patient experience, supporting service delivery and contributing to better health outcomes within the NHS.
The main duties of the job include:
- Being responsible and accountable for their practice and behaviour under the guidance and with the support of a registered practitioner and by working as part of the speciality multidisciplinary team.
- Working with primary care colleagues and understand liver surveillance pathways in order to support patients to attend their appointments and investigations, providing a point of contact and promoting relevant and timely communication.
- Being the single point of contact for all patients under the care of the speciality team including those patients on person centred follow-up. Coordinating care, tracking and updating on the results for non-complex cases, managing patient concerns via the helpline and generic email, facilitating rapid re-entry into the system if required.
- Working with the clinical team to coordinate any necessary assessments, appointments, investigations and organisation of MDTs, virtual MDTS and outcomes in order to fast track people and provide a seamless patient pathway.
- Navigating the complex health and social care system to support patients at all points in the pathway.
- Working as part of the speciality team to facilitate Holistic Needs Assessments and coordinate care for patients on a HCC surveillance pathway who have non-complex needs so they can access the right help at the right time, providing a seamless experience of care.
The salary for this role is £33,262 to £36,027 a year.