Description
We are seeking an Engineering Manager, SAP S/4HANA to lead the functional specification team and work closely with business stakeholders to translate business needs into clear requirements, functional designs, and a delivery roadmap.
The ideal candidate brings strong experience with SAP S/4HANA Sales and Distribution (SD) and end-to-end Order-to-Cash (O2C) processes, along with automotive industry knowledge.
Responsibilities
Team Leadership
- Lead, manage, and mentor a team of engineers, analysts, and SAP professionals, including the functional specification team.
- Organize the team around effective areas of ownership, as needed.
- Set clear performance expectations, hold regular one-on-ones, and support career growth and development.
- Build a team culture centered on accountability, collaboration, quality, and continuous improvement.
- Manage hiring, onboarding, capacity planning, and resource allocation.
Delivery and Production Ownership
- Own end-to-end delivery, including planning, prioritization, resourcing, dependency management, and removal of blockers.
- Lead production support for SAP products and integrations, including incident response, root-cause analysis, and resolution of production issues.
- Establish and monitor operational measures for service reliability, process performance, and support responsiveness.
- Track delivery risks, timelines, dependencies, and technical debt; communicate and escalate issues proactively.
- Lead Agile/Scrum ceremonies and improve delivery and support practices.
Product, Functional, and SAP Solution Ownership
- Own the roadmap and solution direction for SAP S/4HANA capabilities supporting Sales and Distribution and Order to Cash.
- Lead the functional specification team, ensuring specifications are clear, complete, traceable to business requirements, and ready to guide solution design, development, testing, and deployment.
- Work closely with business stakeholders to understand processes, define requirements, prioritize enhancements, and align on outcomes.
- Facilitate working sessions with business and technical teams to resolve process questions, assess impacts, and agree on scope and acceptance criteria.
- Translate business needs into functional specifications, epics, user stories, and acceptance criteria that align with SAP S/4HANA capabilities, SD, and end-to-end O2C processes.
- Partner with business teams to understand and improve processes spanning relevant O2C activities, such as sales order management, pricing, delivery, billing, and invoicing.
- Guide solution design and technical decisions involving SAP S/4HANA, SD configuration, extensions, interfaces, and integrations with connected enterprise systems.
- Promote scalable, secure, reliable, and supportable solutions through design reviews, testing, and sound release practices.
- Identify opportunities to simplify processes, improve data quality, automate work, and strengthen platform performance.
Stakeholder Management
- Serve as a primary connection between the engineering and functional teams and business stakeholders, including sales, order management, finance, supply chain, manufacturing, and IT.
- Align stakeholders on requirements, priorities, scope, delivery timing, and trade-offs.
- Provide regular updates to leaders and partners on roadmap progress, delivery status, production health, and risks.
- Coordinate with architecture, cybersecurity, infrastructure, integration, and other cross-functional teams to deliver cohesive solutions.
Qualifications
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent experience.
- 7+ years of experience in SAP delivery, engineering leadership, product delivery, or a related discipline.
- 2+ years demonstrated experience leading teams, including people management, coaching, performance development, and resource planning.
- Hands-on experience with SAP S/4HANA, Sales and Distribution (SD), and Order-to-Cash processes.
- Experience delivering and supporting enterprise SAP solutions across their lifecycle, including production support and incident management.
- Understanding of SAP solution design, configuration, extensions, and integration patterns.
- Experience working directly with business stakeholders to define priorities, clarify requirements, and manage expectations.
- Strong communication, problem-solving, and cross-functional collaboration skills.
- Experience working in Agile/Scrum or similar delivery environments.
Preferred Qualifications
- Automotive industry experience, including familiarity with automotive sales, order management, fulfillment, or related business processes.
- Experience with SAP S/4HANA transformation, implementation, migration, or large-scale modernization programs.
- Experience integrating SAP with dealer, manufacturing, supply chain, finance, or other enterprise systems.
- Familiarity with SAP integration technologies and approaches, such as APIs, middleware, and event-based integration.
- Experience leading functional analysts or functional-specification teams and translating business needs into functional designs and delivery requirements.
- Experience with the Google Cloud Platform (GCP) and cloud-based enterprise solutions.
- Familiarity with architecture, including service design, APIs, integration patterns, and distributed systems.
- Experience managing distributed or hybrid teams and coordinating delivery across multiple business and technology groups.
- Familiarity with production support frameworks, ITIL, or SRE practices.
- Understanding of enterprise data governance, security, compliance, and change management.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.