Description
Join our team in the M&S Café at Parc Llandudno, a busy store where customers come to recharge.
As a Christmas Customer Assistant, you'll be a brand ambassador, providing warm, five-star service while ensuring the café runs smoothly, even during peak periods.
Your responsibilities will include:
- Providing excellent customer service and making great food and drink recommendations
- Using digital tools to take and fulfil orders efficiently
- Maintaining high food safety standards while managing orders and queues
- Working effectively as part of a team to meet customer needs
- Adapting quickly to changing situations and priorities
The work pattern for this role is variable, but may include:
- Monday: 09:45–15:00 or 10:45–16:00
- Tuesday: 10:45–16:00
- Wednesday: 10:45–16:00
- Thursday: 10:45–16:00
- Saturday: 10:45–16:00 or 10:45–16:15
Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
M&S is committed to being an inclusive organisation, valued and respected by colleagues, customers, and suppliers.