Description
Join our team in the M&S Café in Inverness, the heart of our store and a place where customers come to recharge.
As a Customer Assistant, you will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Key responsibilities include:
- Being digitally confident to use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Maintaining impeccable food safety standards while juggling orders and queues.
- Delivering quality under pressure while focusing on delivering five-star service.
- Supporting colleagues and contributing to a high-performance culture that meets customer needs.
- Adapting quickly, working where needed with pace.
The café operates on Sundays from 10:00-16:30 and Saturdays from 11:00-17:30.
M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.