Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.
The Pharmacy Technician works in a Central Fill pharmacy, managing activities related to prescription production, shipping, inventory management, and other pharmacy operations. The ideal candidate will be able to multi-task, interpret and process information within multiple fulfillment systems, and make decisions to ensure prescriptions are completed within the required timeline.
Responsibilities
- Efficiently and accurately complete production activities in a prioritized fashion within a multi-step pharmacy workflow
- Manage inventory and exceptions for orders in the automation system
- Count, fill, and label prescription vials and bulk prescription items
- Stage and sort orders for the next appropriate workflow step
- Make outbound calls as needed for exception resolution
- Efficiently and accurately complete shipping activities in a prioritized fashion
- Package orders for shipping
- Determine the appropriate system and packaging type to be used for processing the shipment
- Process orders via one of the shipping systems
- Ensure compliance with shipping methods for specific types of prescriptions
- Efficiently and accurately complete inventory activities
- Evaluate and adjust automated inventory forecasts
- Accept, check in, and put up daily and weekly deliveries
- Monitor and order store supplies via multiple platforms
- Process returns of expired and damaged medications
- Efficiently complete miscellaneous activities required for pharmacy operations
- Execute daily, weekly, and monthly automation cleaning and maintenance
- Review and file reporting as needed to monitor and optimize production and shipping
- Make outreach to the appropriate help desk(s) when issues arise and track those issues to resolution
Requirements
- Equivalent Experience - Required
- High School Diploma or General Equivalent Development (GED) - Required
- 0 to 3 years of prior relevant work experience - Required
- Multi-task and work efficiently while maintaining accuracy
- Understand and manage orders within a multi-step pharmacy workflow
- Ability to utilize basic functions of Microsoft Office including Teams, Outlook, Excel, and Word
- Understand and use pharmacy terminology
- Master the use of prescription processing
- Use complex pharmacy automation equipment to produce orders
- Effectively communicate with stores and vendors via phone
- Understand and work in compliance with appropriate pharmacy rules and regulations
- Maintain confidentiality of sensitive data, including protected health information
- Flexible availability to work various shift times
- Must be at least 16 years of age
- Pharmacy Technician certification or license, as required by state Board of Pharmacy, to work as a pharmacy technician
Physical Demands
- Remaining upright on the feet, particularly for sustained periods of time
- Moving about on foot to accomplish tasks
- Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
- Extending hand(s) and arm(s) in any direction
- Bending body downward and forward by bending spine at the waist
- Stooping to a considerable degree and requiring full use of the lower extremities and back muscles
- Expressing or exchanging ideas by means of spoken word
- Perceiving the nature of sounds at normal speaking levels with or without correction
- Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently
- Ability to maintain regular and reliable attendance
- Ability to stand during the entirety of shifts lasting 8+ hours
- Manual dexterity of both hands and wrists
Benefits
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources