Description
GitLab is looking for a Senior Manager - Solutions Architecture SME to build and lead a regional team of product Subject Matter Experts. The successful candidate will partner with regional sales leadership to decide where SMEs go, coach their team to technical wins, and ensure every engagement leaves the Account team stronger.
Responsibilities:
- Hire, develop and retain a regional team of SMEs across four product groups
- Run the regional engagement model with Account SA and Post-Sales leaders
- Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans
- Review SME coverage weekly against the regional pipeline
- Step into strategic deals as an executive technical sponsor when necessary
- Coach SMEs on PoV design, executive storytelling and competitive positioning
- Keep engagement and outcome data accurate in Salesforce
- Work with peer regional managers and the Senior Director on shared assets and enablement programs
- Bring regional customer and competitive signals to Product and Engineering
- Build a team culture of trust, ownership and learning
Requirements:
- 5+ years experience leading technical pre-sales, solutions architecture or consulting
- Hands-on depth in at least one of the four product groups
- Record of hiring and developing high-performing technical specialists or SAs
- Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning
- Comfort with data and ability to show team impact
- Strong executive presence with customers and internal leaders
- Experience leading through change and running an overlay or specialist team
- Ability to travel at least 25%
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