Description
At BambooHR, we're building a people intelligence platform that transforms HR and sets people free to do great work.
As the Technical Program Manager, you will coordinate programs across Business Systems Operations (BSO)'s capability portfolio, translating strategic priorities into executable plans, resolving cross-team dependencies, and keeping initiatives connected to their intended outcomes.
Responsibilities:
- Lead alignment workshops, resolve competing priorities, and manage cross-team dependencies and critical-path risks.
- Plan and lead cross-functional technical programs from intake and planning through implementation and post-launch review.
- Translate portfolio decisions into executable roadmaps, schedules, resource plans, and initiative sequencing.
- Coordinate technology intake, evaluation, operational readiness, and software introduction or retirement activities.
- Sequence business-process design, workflow design, and requirements-engineering activities to align with program timelines.
- Maintain clear reporting on program status, milestones, risks, dependencies, and business outcomes for working teams and executives.
- Proactively address cross-program risks, bottlenecks, and resource constraints, escalating issues through the appropriate channels when needed.
- Maintain program standards, templates, and facilitation practices while applying lessons learned to improve future initiatives.
- Use AI tools to improve program planning, reporting, decision-making, and BSO processes.
Requirements:
- Bachelor's degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience.
- 5+ years of program or project management experience leading cross-functional technical initiatives across multiple teams or departments.
- 5+ years of experience working within a formal software development or delivery methodology, such as Agile, Scrum, or SAFe.
- Demonstrated ability to translate strategic direction into executable plans and drive complex initiatives to completion without direct authority.
- Strong facilitation and stakeholder-management skills, including resolving competing priorities and creating alignment at multiple organizational levels.
- Experience managing program risks, dependencies, resource constraints, and escalation paths.
- Proficiency with program-management tools such as Jira, Wrike, or comparable platforms.
- Excellent written and verbal communication skills, including creating clear reporting and executive-level updates.
- Ability to create clarity and forward momentum in an ambiguous, evolving, and shared-ownership environment.
Nice to Have:
- PMP, PgMP, or a similar program or project management certification.
- Experience with technology governance, software lifecycle management, portfolio management, or operational readiness.
- Hands-on experience integrating AI into program-management or business-process workflows.
- A track record of measuring program success through business outcomes and organizational value.
Benefits:
- Comprehensive health, life, and disability insurance
- Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off
- 401k plans with up to 6% company match
- $2000 Paid-Paid Vacation bonus
- EAP through Headspace