Description
Join M&S as a Customer Assistant in our Food section at Stockport Retail Park. As a frontline role, you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Working Hours: Wednesday: 04:30 - 08:30 Thursday: 04:30 - 08:30 Friday: 04:30 - 08:30 Saturday: 04:30 - 08:30
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Provide product knowledge and recommendations on M&S Food products
- Operate efficiently in a fast-paced environment, utilizing digital tools to enhance customer experience
- Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere
- Adapt to changing demands and work across various areas of the store
Requirements:
- Be at least 18 years old
- Digitally confident, with ability to use in-store devices and Sparks
- Strong communication and interpersonal skills
- Ability to work flexibly, including early mornings and potential full-time hours during peak periods (13th and 20th December)
Benefits:
- Competitive hourly rate
- £3.00 per hour unsocial premium for hours worked between 22:00-06:00
About M&S: Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.