Description
The Places Team at Cloudflare is seeking an experienced and enthusiastic Workplace Operations Manager to lead and elevate the day-to-day operations of our Austin hub.
In this role, you'll be the go-to person for creating a smooth, welcoming, and highly functional workplace,partnering with global counterparts to share best practices and continuously enhance our spaces.
Responsibilities:
- Ensure our hub is a functional, inspiring space that reflects our culture and supports hybrid work.
- Act as the first point of contact for employee workplace needs, solving issues quickly and thoughtfully.
- Maintain clear, responsive communication with the local team across platforms like chat, email, and in-person touchpoints.
- Monitor key data points such as space utilization, occupancy, and service ticket volume to support data-driven decision-making and long-term planning.
- Help drive local implementation of global workplace programs.
- Plan and execute a range of onsite events.
- Partner with Security and Legal teams to maintain a safe and compliant workplace.
- Support the growth of the hub, onboarding new team members and supporting hiring needs for workplace roles.
- Assist with administrative tasks such as responding to tickets, managing emails and inquiries.
- Own the day-to-day management of the workplace.
- Liaise with building management, building security, and external vendors.
- Champion an inspiring, inclusive, and vibrant office culture.
Desirable Skills, Knowledge, and Experience:
- 5+ years of experience leading workplace operations teams.
- 3+ years of people management experience.
- Experience working in a fast-paced, high-growth environment.
- Strong communication and budget management skills.
- Ability to work onsite in the office 5 days a week.