Description
The Care Coach evaluates members' needs and requirements to achieve and/or maintain an optimal wellness state by guiding members/families toward and facilitating interaction with resources appropriate for the care and wellbeing of members.
The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers, and then connecting members with quality services to promote their ultimate well-being and drive health outcomes.
Responsibilities:
- Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
- Assess and evaluate members' needs and requirements to establish a member-specific care plan
- Ensure members receive services in the least restrictive setting to achieve and/or maintain optimal well-being
- Plan and implement interventions to meet those needs
- Coordinate services, monitor and evaluate the case management plan against the member's personal goals
- Guide members/families towards resources appropriate for their care
Requirements:
- Bachelor's degree in health and human services field
- 2+ years of related experience
- Valid state driver's license
- Personal vehicle liability insurance
- Separate room with a locked door for home office use
Preferred Qualifications:
- Previous experience with electronic case note documentation
- Experience with Medicare & Medicaid recipients
- Health promotion, coaching, and wellness experience
- Knowledge of community health and social service agencies
Benefits:
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance