Description
The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable, and quantifiable business process improvements.
Responsibilities:
- Collects and analyzes process data to initiate, develop, and recommend business practices and procedures that focus on enhanced safety, increased productivity, and reduced cost.
- Determines how new information technologies can support re-engineering business.
- May specialize in one or more areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements.
- Begins to influence department’s strategy and makes decisions on moderately complex to complex issues regarding technical approach for project components.
- Exercises considerable latitude in determining objectives and approaches to assignments.
Requirements:
- Master's degree from an accredited university or college in social work, psychology, or related health and human services area with a minimum of one year professional experience in case management, or Licensed Professional (LSW) in the state of Kentucky.
- OR: Bachelor’s of Nursing degree with a minimum of one year professional experience working in case management, or Licensed Registered Nurse in the state of Kentucky.
- Minimum 3 years of technical experience re-engineering process improvements.
- Intermediate knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Power BI.
- Strong presentation skills using PowerPoint and ability to communicate with all levels.
- Experience writing new process initiatives with proven results.
Preferred Qualifications:
- Process mapping experience, Lucid.
- Lean/Six Sigma Green/Black Belt certification.
- MBA.
Additional Information:
- Workstyle: Remote work at Home.
- Location: Must reside in Kentucky or a contiguous state with the ability to travel to Louisville, Kentucky office once a quarter.
- Schedule: Office hours are 8AM and 5PM Eastern Time, Monday - Friday.
- Travel: Less than 5% as business needs.
- Pay Range: $78,400 - $107,800 per year.
- Benefits: Humana provides medical, dental, and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance, and many other opportunities.