Description
As a Senior Sales Engineer, you will partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges.
You will lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.
Your responsibilities will include:
- Owning the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities
- Leading customer discovery to uncover technical challenges, business goals, and success criteria
- Delivering engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes
- Project managing technical evaluations end-to-end
- Identifying and cultivating technical champions within customer accounts
- Participating actively in structured product and engineering field feedback sessions
- Maintaining operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented
- Collaborating cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers
To be successful in this role, you will need:
- 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
- A proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
- Strong communication skills, with the ability to explain technical concepts to a range of audiences
- A consultative approach to problem-solving and customer engagement
- The ability to manage multiple opportunities and priorities in a fast-paced environment
- A growth mindset, embracing change and AI tools
- Willingness to travel as needed to support customer engagements
We offer a range of benefits, including:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture