Description
Adyen is seeking a Senior Compliance Officer for its Brand Integrity pillar, focusing on governance, execution, and continuous improvement of brand-integrity programs.
The successful candidate will work at the intersection of Payments Compliance, Risk, Commercial, Partnerships, Legal, and Operations to ensure the brand-integrity framework is consistently applied, well-documented, and scalable across regions.
Responsibilities:
- Lead and coordinate program management activities across the Brand Integrity pillar
- Support operational governance of card-network and alternative payment method related integrity programs
- Serve as primary compliance point of contact for Visa, Mastercard (APAC Risk Teams), and domestic network operators
- Manage program plans, trackers, decision logs, action items, and governance routines
- Coordinate intake and triage of merchant, partner, and network-related issues
- Partner with first line, Risk, Legal, Commercial, Partnerships, and regional stakeholders
- Maintain clear documentation, playbooks, and training materials
- Track outstanding remediation items, open questions, deadlines, and dependencies
- Support reviews of higher-risk merchant verticals and models
- Identify repeat issues, process gaps, and control weaknesses
- Prepare leadership updates and concise materials
- Help standardize how the team manages brand-integrity work globally
- Contribute to cross-functional initiatives
- Mentor and guide more junior members of the team
Requirements:
- 7+ years of experience in program management, compliance, risk, operations, merchant oversight, or similarly cross-functional roles
- Strong organizational skills and attention to detail
- Experience working in payments, fintech, financial services, or another regulated environment
- Familiarity with card-network compliance, merchant risk, high-risk verticals, or brand-integrity programs
- Comfortable working across global teams and time zones
- Strong written and verbal communication skills
- Demonstrated ability to build structure in ambiguous environments
- Experience working with merchant models such as payment facilitators or marketplaces is a plus
- Exposure to program trackers, governance routines, documentation workflows, or compliance operations is a plus