Description
The North America Collaboration Software Business Development & Renewals Manager owns business development, commercial execution, and operational performance for the Collaboration software portfolio across North America.
The role develops category growth plans, manages software renewal and custom quoting motions, and partners across Sales, Category, Marketing, Finance, Product Management, Services, Operations, Distribution, and external technology vendors to expand software revenue, retention, and profitability.
Key Responsibilities
- Software Business Development & Category Growth: Contribute to and actively participate in defining the North America Collaboration software business plan and strategies to drive growth and profitability.
- WXP-Collaboration Scale & Digital Solutions Partnership: Partner with the HP Digital Solutions organization to scale the WXP-Collaboration business across North America.
- Software Renewals Ownership: Manage the North America Poly and Pexip software renewal motion from opportunity identification through close.
- Custom Quote, Pricing & Commercial Management: Lead custom software quote development for Poly PrivateConnect, CloudConnect, FedConnect, and related Pexip-powered offerings.
- Cross-Functional Execution: Collaborate with Sales, Category, Marketing, Finance, Product Management, Services, Digital Solutions, Distribution, Channel, and Operations teams to execute category and commercial plans.
- Sales Training & Enablement: Own the training and education plan for sales teams on the latest Collaboration software offerings, WXP-Collaboration capabilities, licensing models, renewal processes, and customer use cases.
Education & Experience Recommended
- Four-year or graduate degree in Business, Finance, Operations, Sales, Marketing, Technology, or a related discipline, or commensurate work experience and demonstrated competence.
- 7-10 years of experience in software business development, category management, software renewals, quoting, pricing, sales operations, P&L management, or commercial operations.
Preferred Qualifications
- Experience with Poly, collaboration, video conferencing, UCaaS, WXP, or Microsoft Teams ecosystem solutions.
- Familiarity with Pexip solutions and customer-specific licensing models.
Critical Success Factors
- Scale the WXP-Collaboration business through effective partnership with HP Digital Solutions and the Collaboration Sales Specialist.
- Create a streamlined, scalable software renewal and custom quoting motion across North America.
- Increase software adoption, attach, renewal conversion, retention, and profitable revenue growth.