Description
As Director, Global Field Sales Operations, you’ll partner with Sales and Revenue Operations leadership to run the operating rhythm of a global sales organization serving customers from Small and Medium-sized Businesses (SMB) through Enterprise across multiple regions.
You’ll lead forecasting, pipeline management, planning, and productivity initiatives while building a scalable field operations function. By helping sales teams operate with greater clarity and consistency, you’ll support 1Password’s mission to help businesses protect what matters most with simple, human-centric security.
Responsibilities
- Partner with Sales leaders to set quarterly priorities, align hiring plans and trade-offs, and create recovery plans when teams fall behind.
- Establish consistent global standards for forecast calls, pipeline reviews, and quarterly business reviews.
- Develop independent forecasts for each team, lead large-deal reviews, and turn insights into clear decisions.
- Improve sales productivity through stronger coverage, faster ramping, and effective support from solution engineering and Privileged Access specialists.
- Lead the use of AI in forecasting and pipeline work, helping managers reinvest time saved into selling and coaching.
- Run annual planning with Sales Strategy and Planning and Enablement so that teams begin each year with clear territories and quotas.
- Lead and develop a high-performing global field sales operations team.
Requirements
- 8+ years of experience in sales operations, revenue operations, or sales strategy and operations within Business-to-Business (B2B) software, including 3+ years leading teams.
- Deep experience with sales forecasting, pipeline management, sales process, and operating rhythms across multiple segments.
- Experience leading annual planning, territory design, quota setting, and in-year adjustments.
- Experience supporting sales organizations across multiple regions, including Europe, the Middle East and Africa (EMEA).
- Ability to build trusted relationships with senior Sales leaders, communicate clearly, and influence decisions using sound judgment and data.
- Experience hiring, developing, and coaching strong sales or revenue operations leaders.
- Experience using Salesforce and artificial intelligence (AI) to improve forecasting, pipeline management, or sales productivity.
What we offer
- Competitive salary: $187,000 - $257,000 USD (USA-based roles) or $160,000 - $220,000 CAD (Canada-based roles)
- Comprehensive benefits package, including health, dental, 401k, and paid time off
- Equity grant and participation in incentive programs
- Remote work environment with flexible work arrangements
- Opportunities for professional growth and development