User Experience Researcher

We are seeking a senior User Experience Researcher to join our team at NVIDIA. As a User Experience Researcher, you will be responsible for understanding what makes people productive at NVIDIA and identifying what we should build, buy, or change to enable more people to work effectively.

You will own a multi-quarter research program focused on how NVIDIA employees work, including the adoption of AI tools. You will conduct field research, surveys, and analysis of support tickets and product analytics to inform product decisions.

Key responsibilities:

• Develop a research agenda and run studies to understand employee productivity and tool adoption
• Shape core products, such as the intranet, IT help, and AI assistant, to make them more useful
• Pair field research with survey, support, and analytics data to drive insights
• Bring rigor to research methods and help the team distinguish between decisions that benefit from research and those that don't
• Raise the team's research craft and coach product managers and designers on study design and interviewing techniques
• Build a research practice from scratch, including a participant panel, consent and confidentiality standards, and an insights repository
• Turn findings into decisions and present clear recommendations to IT leadership

Requirements:

• 12+ years of experience in UX research or a related field
• Master's or PhD in Human-Computer Interaction, Psychology, Cognitive Science, Anthropology, Sociology, or a related field
• Deep expertise in mixed-methods research, including generative field research, survey design, and analysis of behavioral data
• Portfolio or case studies demonstrating research that changed strategy, roadmap, or investment decisions
• Experience researching enterprise, internal, or workplace products
• Proven ability to work independently as a researcher and coach others on research craft
• Clear writing and presentation skills

Nice to have:

• Research experience with AI tool adoption, knowledge-worker productivity, or team workflow change
• Internal IT, employee experience, or workplace technology research experience
• Quantitative skills, such as SQL, R, or Python, and quasi-experimental designs
• Experience using LLMs to scale research synthesis

We offer a competitive salary, equity, and benefits package. The expected base salary ranges for this position are $208,000 - $327,750 for Level 5 and $240,000 - $379,500 for Level 6.