Description
We are seeking a General Merchandise Team Leader to join our team in San Antonio, TX. As a General Merchandise Team Leader, you will be responsible for leading a team of hourly team members and ensuring a consistent guest experience.
The starting pay range for this position per hour is $21.50 - $23.50. The full pay range for this position per hour is $21.50 - $36.55.
As a General Merchandise Team Leader, no two days are ever the same, but a typical day will include the following responsibilities:
- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
- Ensure every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
The role of a General Merchandise Team Leader can provide you with the skills and experience of:
- Guest service fundamentals and experience building a guest-first culture on your team
- Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals
Responsibilities:
- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educate your team on how operational procedures affect inventory management, store profitability, and product availability
- Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve
- Be an expert of operations, accuracy, process, and efficiency
- Assign daily tasks to TMs based on planned workload and guest traffic patterns
Requirements:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritise tasks independently
Benefits:
Please visit https://tgt.biz/BenefitsForYou_C to learn about benefits eligibility for this role.