Description
We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Bury St. Edmunds, Suffolk. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring that the store is well-stocked and presented.
Job Responsibilities:
- Provide exceptional customer service, making customers feel valued and supported
- Assist with various tasks such as filling shelves, picking orders, serving customers, and selling products
- Use digital tools to enhance customer experience and perform job tasks efficiently
- Help organize and move stock, maintain shelf tidiness, and ensure a clean work environment
- Develop product knowledge to make informed recommendations to customers
Requirements:
- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers
- Ability to thrive in a fast-paced, physical, and high-energy environment
- Team player with a willingness to support colleagues and take on new challenges
- Flexibility to work across the store and adapt to changing situations
- Openness to learning and using new digital tools and technology
- Attention to detail and commitment to maintaining a clean and tidy workspace
Benefits:
- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced Family Leave policies, including maternity, paternity, and adoption support
- Pension and life cover, with matching contributions and additional benefits
- Sainsbury's share schemes, allowing employees to buy shares at discounted prices
- Various retail savings, including discounts on eating out, holidays, and other retailers
- Physical and mental wellbeing programs, such as cycle-to-work schemes, gym access, and employee assistance programs
Contract Details:
- Part-time position with 15 contract hours per week
- Permanent contract type
- Availability required on Sundays from 06:00 to 18:00 and Mondays from 06:00 to 18:00