Field/Base Crew Lead

We are seeking a Field/Base Crew Lead to join our SMIT program, which aims to develop a vulnerability management solution for the Naval Enterprise Network. As a Field/Base Crew Lead, you will supervise and direct field crew teams during in-window activities, ensuring successful execution outcomes.

Responsibilities:

• Supervise and direct assigned field crew teams during in-window activities
• Work as an Operations-focused Network Engineer to lead teams responsible for BAN/LAN/WAN Network Operations, troubleshooting, repair, installation, cabling, configuration, implementation, and integration of current and future network architectures
• Document work activities and details per established tools and processes
• Initiate software upgrades and changes to the communications infrastructure as prescribed by Domain Architects and Design and Configuration Teams
• Perform maintenance, troubleshooting, repair, and removal/replacement of faulty hardware using SOPs, TTPs, work instructions, vendor guidance, and other documented processes and procedures
• Interface with the Network Operations Center (NOC) as required in support of incident troubleshooting and restoral
• Support network configuration/asset management activities, manage configuration drift, and accurately create or modify network documentation
• Support Cybersecurity requirements and implementation of security controls (STIG compliance)
• Coordinate network upgrades and planned maintenance activities with Program and customer stakeholders
• Perform monitoring (health and status) of network systems and proactively identify potential issues before they impact users
• Recommend and/or apply corrective actions to mitigate network issues
• Travel to assigned locations to conduct operations-focused activities

Qualifications:

• BA/BS Degree and 4+ years of prior relevant experience or MS/MBA with 2+ years of prior relevant experience
• DoD Secret Security Clearance with the ability to upgrade to and maintain a TS Security Clearance
• Minimum of DoD 8570.01 IAT Level II Certification required prior to onboarding
• Must possess Network Vendor Associate Level or higher Certification (i.e., Cisco CCNA, Cisco CCNP, etc.)
• Ability to be scheduled to work during off-hours and weekends to meet customer mission support requirements
• Working knowledge of defense-in-depth principles, network/HW/SW security architecture, network topology, IT device integrity, and common security elements
• Ability to travel 50%, including possible OCONUS travel
• 5+ years' experience troubleshooting complex routing and switching issues
• 5+ years' experience configuring switches, routers, network appliances, and WAN acceleration devices
• Customer service experience

Physical Requirements:

• Must be able to lift and carry 50 lbs. for up to 100 feet at a time
• Must be able to lift 25 lbs. vertically using ladders
• Must be able to work in confined spaces, such as raised floors or communications closets
• Must be able to work in noisy environments, such as data centers and operations centers
• Must be able to stand or sit for 8 hours at a time
• Must have normal color vision to identify different colors of wires and cables
• Must have correctable vision to 20/20 or better
• Must have depth perception to be able to judge distance between objects
• Must be able to drive a corporate vehicle to different locations to work on projects and troubleshoot

Preferred Qualifications:

• Top Secret Security Clearance
• Master's degree from an accredited college or university in IT Management, Engineering, or a related field
• MPLS experience
• DevOps, CI/CD experience
• Scripting experience (i.e., Python, etc.)
• Automation experience (i.e., Ansible, Puppet, Chef, etc.)
• SDN/SD-WAN experience
• Professional or Expert level vendor certifications
• ITIL certifications