Patient Recruitment Specialist

Syneos Health is a leading, fully integrated organisation specialising in life science services, designed to accelerate client success. We collaborate with innovators at every stage of the development and commercialisation continuum, helping them navigate complexity, anticipate change, and accelerate progress.

As a Patient Recruitment Specialist, you will communicate general information about the company, create volunteer files, advise new volunteers on procedures to participate in clinical studies, and plan medical appointments.

Responsibilities:

• Communicate general information about the company
• Create volunteer files
• Advise new volunteers on procedures to participate in clinical studies
• Inform volunteers about study progression, inclusion and exclusion criteria
• Schedule medical appointments and notify cancellations
• Verify and update volunteer files while maintaining confidentiality
• Retain active volunteers and solicit existing database volunteers
• May be assigned to other clinical tasks
• Execute activities in line with company policies, standard operating procedures, and operational guides

Qualifications:

• 1-2 years of relevant experience
• Good computer skills, particularly in Microsoft Word, Excel, and clinical software
• Excellent communication, presentation, interpersonal, written, and oral skills
• Experience in customer service, call centre, or telemarketing environment is an asset
• Regulatory experience is an asset
• English language proficiency; bilingualism required, including understanding various messages, verbal exchange on task-related subjects, and writing simple messages

We offer opportunities for career growth, training, and recognition programs. Our culture is built on inclusion, diversity, and delivering impactful solutions for patients.

About Syneos Health: In the last five years, we have collaborated on 94% of new FDA-approved medications, 95% of EMA-authorised products, and over 200 studies involving 73,000 sites and 675,000 patients.