Description
Lead with impact and shape the future of client partnerships as Vice President, Client Management. You will drive growth, strengthen client relationships, and lead high-performing teams to deliver meaningful outcomes for clients and the business.
Responsibilities:
- Own account management performance, driving persistency, growth, and earnings across the market.
- Develop and execute strategic plans that improve client retention and expand product solutions.
- Lead and coach client management teams to deliver strong day-to-day execution and long-term results.
- Monitor key metrics and dashboards to identify trends, risks, and opportunities for improvement.
- Strengthen market reputation through consultative engagement and value-driven client solutions.
- Partner with underwriting and cross-functional teams to optimize financial outcomes and client strategies.
- Drive renewal, retention, and bid prevention strategies to sustain long-term client relationships.
- Build and maintain strong producer and industry relationships to support business growth.
- Lead talent strategy by coaching leaders, developing successors, and building a strong pipeline of talent.
Required Qualifications:
- Minimum 5 years of industry-related experience.
- Minimum 3 years of people leadership or management experience.
- Demonstrated experience driving growth, retention, and financial performance.
- Strong analytical and strategic thinking skills.
- Proven ability to lead teams, influence stakeholders, and deliver results.
Preferred Qualifications:
- Bachelor’s degree.
- Sales or consultative client management experience.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.