Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
The primary purpose of this role is to provide administrative support to the claims department.
Responsibilities:
- Review scanned documents for key data.
- Research and process electronic mail; modify documents to correct claims and/or responsible parties.
- Adhere to best practices and follow indexing protocols.
- Maintain service level agreements and meet production goals.
- Perform other duties as assigned.
- Support the organization's quality programs.
Qualifications:
- High school diploma or GED required.
- One year of general office experience or equivalent combination of education and experience required; claims experience preferred.
- Oral and written communication skills.
- PC literacy, including Microsoft Office products.
- Analytical and interpretive skills.
- Organizational skills.
- Interpersonal skills.
- Ability to work in a team environment.
- Ability to meet or exceed performance competencies.
Work Environment:
- When applicable and appropriate, consideration will be given to reasonable accommodations.
- Mental: clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
- Physical: computer keyboarding, travel as required.
- Auditory/Visual: hearing, vision, and talking.
Compensation:
- The starting pay for this role is $19.00 per hour.
- A comprehensive benefits package is offered, including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.