Senior Manager, Global Risk

Visa's Global Risk organization is seeking a Senior Manager to join its team to manage payment risks across West and Central Africa (WCA). As the face of Risk, the senior manager's external obligation is to ensure Visa's interactions with clients, partners, merchants, and other third parties on risk-related matters are well informed, effective, and collectively moving the Visa ecosystem towards a stronger state.

Key Responsibilities:

• Develop and execute client engagement plans and materials to help clients optimize fraud performance, mitigate fraud and data compromise events, promote stronger authentication and data security, and help enforce Visa's external risk programs and policies.
• Align Visa's risk-related objectives and activities with Visa's business goals in the same area to maximize long-term growth.
• Promote Visa Risk Products, Capabilities and Solutions within the assigned client's portfolio to differentiate Visa in the Payments Ecosystem.
• Drive customized risk engagements and provide focus to key clients, fintechs, merchants, and emerging payment stakeholders.
• Deliver client engagement plans and materials to help clients optimize fraud performance, determine the type and frequency of engagements.
• Provide Risk analytics support for the markets supported for existing clients & other stakeholder engagements.
• Collaborate with Central Europe, Middle East and Africa (CEMEA) Risk team members, client account executives, Merchant Sales and Acceptance (MS&A), Visa Rules, Visa Consulting and Analytics (VCA), Data scientists, Product leaders and Visa Ethics & Compliance to deliver innovative risk strategies, fraud reduction opportunities and payment system intelligence.
• Lead ad-hoc projects in support of overall risk and corporate initiatives.
• Participate in market forums (e.g., clients, law enforcement, regulators, industry participants), and drive consumer awareness campaigns of payment system stakeholders to drive greater awareness and support for Visa's payment system risk strategy.
• Be the point of reference in all risk-related engagement with regulatory and industry bodies.

Qualifications:

• Bachelor's degree (post-graduate qualifications preferred) with 8+ years of progressive experience working in the payment services / financial industry.
• Experience in managing fraud risk, transaction monitoring, operations and suspicious transaction review.
• Experience with the credit risk landscape across the credit lifecycle.
• Good understanding of and experience with acquiring risk with hands-on application experience improving the acquiring risk posture of an entity.
• Good understanding of illegitimate transaction flow typologies, root causes, and key signs.
• Managed third-party risk assessment, responsibility for evaluating risk controls, and reviewer of risk control reporting in the organization.
• Self-starter with excellent communication skills, both oral and written.
• Ability to drive results with multiple stakeholders and cultivate strong and trusted relationships with internal stakeholders, clients, partners, and regulators.
• Full professional proficiency in English and French (written and verbal).