Description
Join a mission-driven team where your skills make a real difference. Under the general direction of the Director of Revenue Cycle Management, the Medical Billing Associate helps keep Planned Parenthood Association of Utah (PPAU) running smoothly by ensuring that the billing department operates efficiently and effectively.
In this role, you'll process third-party insurance claims, support accounts receivable management, and help strengthen the financial foundation that allows us to provide high-quality, compassionate care to our patients.
If you're detail-oriented, enjoy problem-solving, and want to use your expertise to support a healthcare organization that makes an impact in the community every day, this is the opportunity for you.
About the Role:
- Prepare and submit third-party billings, including Medicaid, private insurance, and other payers.
- Ensure accurate and timely preparation and submission of billing information and posting payments received.
- Monitor unpaid claims and follow-up or re-bill as needed to ensure timely payment.
- Possess a strong working knowledge of CPT and ICD-10 coding.
- Record EOB payment balances to deposits daily and balance payments with account balances.
- Send out Responsible Collections statements bi-weekly and take appropriate action as accounts age.
- Respond promptly to client billing inquiries and resolve client questions and concerns.
- Negotiate payment schedules and other options with clients to reduce overdue accounts.
- Collaborate with clinical staff to be part of a more effective team.
- Incorporate client satisfaction into all aspects of billing activities.
- Participate with the Director of Revenue Cycle Management and finance team to analyze Revenue Cycle data and recommend changes to improve workflow efficiencies.
- Maintain confidentiality according to HIPAA and PPAU policy.
Minimum Qualifications:
- High School diploma or equivalent.
- 1+ year of accounting experience and/or education.
- Spanish speaking ability is strongly desired but not required.
- Experience with Electronic Health Record systems and Clearinghouse billing is preferred.
- Experience with NextGen or Epic is preferred but not required.